Give your customers a simple way to recharge prepaid mobile phones with airtime and data. Offer top-up through your own app, website or store, whether customers are topping up their own phone or sending credit to family and friends in other countries.
About our top-up service
Mobile top-up lets people add credit or data to a prepaid phone in seconds, without visiting a shop or buying a scratch card. For many people it’s an everyday purchase. For those living away from home, it’s also one of the easiest ways to help family stay connected.
Numbers provides the connection between your business and mobile operators. You offer top-up to your customers through your own channels, and we handle the processing behind the scenes, so each top-up reaches the right number quickly and securely.
What you can offer
Airtime top-up
Prepaid credit sent directly to a mobile number. It’s ready to use as soon as it arrives, for calls, messages and anything else the recipient’s plan allows.
Data bundles
Mobile data packages from the recipient’s operator, added straight to their phone line. A practical option for people who rely on their phone for messaging apps, browsing and work.
Why offer mobile top-up
In many countries, most people use prepaid phones that need topping up regularly, which makes top-up something customers come back for again and again. Adding it to your app, website or store gives customers another reason to choose you, keeps them engaged with your business, and creates an additional source of revenue.
How it works
1
Your customer enters a mobile number and chooses an amount or bundle.
2
The request is sent securely to Numbers.
3
We pass it to the right mobile operator.
4
The credit or data is added to the phone, and you receive a confirmation.
Simple integration
Our platform connects to your systems through a straightforward API integration, so you can offer top-up from your own app, website or software. It works across desktops, tablets and mobile devices.
Our team supports you through setup and testing, so everything is working properly before you go live.
Who it’s for
Mobile top-up suits any business that already serves customers and wants to offer them more, including:
Mobile apps and e-wallets
Retail and distribution networks
Money transfer companies
Telecom resellers
Loyalty and rewards programmes
NGOs
Ways businesses use top-up
Sell to customers
Add top-up alongside the products and services you already offer. It’s a useful extra for your customers and an additional source of revenue for you.
Reward customers
Use airtime or data as a loyalty reward, referral bonus or promotional prize. Digital rewards are delivered instantly and are easy to track.
Keep teams connected
Top up the phones of staff who work in the field or travel for work, so they can stay in touch without paying from their own pocket.
Support communities
NGOs and aid organisations can use top-up to keep beneficiaries, volunteers and field teams connected, with a record of every transaction.
Why choose Numbers
Real-time delivery
Top-ups are processed in real time and reach the phone within moments, so your customers get what they paid for straight away.
Wide coverage
One connection gives you access to mobile operators in many countries, without setting up separate agreements with each one.
Secure transactions
We use strict security measures and fraud checks to protect every transaction, for your business and for your customers.
Clear reporting
Your account dashboard lets you view every transaction, analyse your sales and understand how customers use the service. This makes it easier to plan and grow.
24/7 support
Our support team is available around the clock to help with any questions or issues.
Transparent pricing
Rates are agreed up front, with no hidden charges.
Common questions
Who can use your top-up service?
How quickly does a top-up arrive?
Which countries do you cover?
Is it difficult to integrate?
How do I get started?
Ready to offer mobile top-up?
Tell us about your business and how you’d like to offer top-up, and we’ll explain how to get started.